Cancellation policy
Legal Declaration for Prepayment and Installment Payment Mode
1. To avoid any ambiguity, the prepayment and installment payment mode here means that when you purchase goods on our website, you are required to first pay a certain percentage of the prepayment as the initial payment. For the remaining amount, we agree that you can make payments according to the agreed installment plan. Please note that this installment payment mode is only applicable to the installment arrangement between you and us, and does not include the installment payment services you choose through banks or other financial institutions. When you purchase goods on our website and choose to adopt the transaction mode that combines prepayment with installment payment, you agree that the specific amount of prepayment, the allocation of installment payments, and the payment period and so on shall be determined based on the information published on our website. You shall fulfill the payment obligations within the specified time limit.
2. You acknowledge and agree that under this mode, the ownership of the goods you purchase will only be transferred after you have fully paid all the payments. Before you have fully paid all the payments, the ownership of the goods still belongs to us, and you only have the right to use them.
3. If you are overdue in payment or have other breaches of contract behavior, we have the right to immediately suspend even terminate your right to use the goods to protect our legitimate interests. When your overdue payment occurs, all your unpaid installments will be deemed immediately due, and we have the right to demand that you immediately settle all unpaid balances. You should fulfill the payment obligation immediately. If you fail to pay all the unpaid amounts as required by us, we reserve the right to take all legal means, including but not limited to legal proceedings, to recover our rights and interests. In this case, in addition to the unpaid amounts, you may also bear additional legal responsibilities and costs arising from the breach of contract.
4. Under the prepayment and installment payment mode, the product return and exchange policy and other matters not covered herein shall continue to follow the Terms of Service(“TOS”) and related policies published on our website. When exercising the right to return and exchange goods or other rights, you should comply with the aforementioned terms and policies.
This legal declaration is intended to clarify the rights and obligations of both parties and ensure orderly transactions. When you choose this mode, you should carefully read，understand and agree to the content of this declaration, and comply with relevant laws and regulations and the contents of this statement.
This legal declaration shall take effect from the date of its publication by us. We reserve the right to modify and adjust this legal declaration from time to time, and the updated declaration will replace the original one. Any modification or adjustment will be published through the website. Please pay attention to the latest version regularly. You should actively understand and comply with the latest legal declaration content regularly. If you continue to use our services after the declaration is updated, it means that you agree to and accept the updated content of the declaration.
Cancelling an order and Returning or exchanging goods
1 Cancelling an order
You can cancel your order before we ship the goods. It is not allowed to cancel the order before you receive the goods after we ship the goods. If you are not happy with the goods after receiving and need to return or exchange the goods, please deal with it according to the following contents of 5.2 Returning or exchanging goods.
2 Returning or exchanging goods:
Goods returned for refund or exchange must be returned to us the same way we sent them to you—in means that the goods should be in their original condition, with the original contents (such as: original receipt, goods box and all print materials), and you should guarantee returns must be shipped back within 15 days of receiving your goods, we will not accept returns or exchanges for any reason after 15 days. You are responsible for all shipping and handling charges on returned items unless the goods was shipped to you in error by us. We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection.
We will exchange it or provide a full refund of your purchase price, less the original shipping and handling costs if the returned goods meet our return requirements. If we receive returned goods in a condition that doesn't meet our return requirements, we will decline the return and the refunds or the exchange will not be given in this situation. Please note that the return policy applies only to products you purchase directly from us.
Refunds are processed with approximately【 15 】business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the site. WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THIS SITE AS NON-RETURNABLE. If the refund content here is inconsistent with the Refund Policy showed on the Website, the Refund Policy shall prevail.
We explicitly reserve the right to reject any order and/or cancel any purchase at any time, subject to any applicable refund: (i) the goods are not available/not in stock; (ii) the data you provide to us in connection with your purchase is incorrect or cannot be checked; (iii) your order is marked as suspicious or otherwise suggestive of fraud or illegality by our security systems; (iv) we have reason to believe that your purchase is intended for a further commercial activity; (v) there has been an error in the indicated price of the goods; (vi) we have reason to believe that you are under the age of majority in your jurisdiction of residence and do not have parental consent; or (vii) we cannot deliver the goods to the address you have provided.
